Literacy Skills: The Bedrock of Faculty Officer’s Performance in Public University Administration

Abstract

The University Faculty Officer is the senior administrator in a faculty and closely works with the Dean of Faculty, other academics, other administrative staff, and the University community. The use of “literacy skills” is key to the optimization of his/her administrative performance. This paper therefore, used the available literature to discuss how “literacy skills” enhance performance and effectiveness of the Faculty Officer (FO) in university administration. The paper argues that Faculty Officers, as university senior administrators (USA), could perform better when they have good foundation in the use of administrative/management, documents /records and information management literacy skills. This paper recommends a university-initiated supportive learning environment in the form of continuing professional development opportunities in order to optimize the performance of the Faculty Officer who is the hub around which faculty administration revolves.